PRIVACY POLICY

Last Updated: August 31, 2026

Mortivae respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Mortivae may collect, use, share, and protect information when you visit our website, make a purchase, contact us, subscribe to communications, or otherwise interact with our business.

By using the Mortivae website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with Mortivae, we may collect information such as:

Name
Billing address
Shipping address
Email address
Telephone number
Order and purchase information
Payment-related information
Account information
Messages, inquiries, reviews, or other information you voluntarily provide
Website usage information
Device and browser information
IP address
Cookies and similar technologies

We collect only the information reasonably necessary to operate our business, provide products and services, communicate with customers, process transactions, and improve the website.

2. PAYMENT INFORMATION

Payments may be processed through third-party payment processors or financial service providers.

Mortivae generally does not directly store complete credit or debit card numbers when payments are processed through a third-party payment provider.

Payment providers may collect and process your financial information according to their own privacy policies, terms, and security practices.

3. HOW WE USE INFORMATION

Mortivae may use personal information to:

Process and fulfill orders
Process payments and refunds
Provide shipping and delivery information
Communicate about orders or customer service matters
Respond to questions or inquiries
Prevent fraud or misuse
Maintain and improve the website
Understand website usage
Maintain business and transaction records
Comply with legal, tax, accounting, or regulatory obligations
Send promotional communications when permitted and when you have chosen to receive them
Protect the rights, safety, and property of Mortivae, our customers, and others

We do not use personal information for purposes materially different from those described in this policy without appropriate notice or consent where required.

4. EMAIL & MARKETING COMMUNICATIONS

If you choose to subscribe to Mortivae emails, promotions, announcements, or other marketing communications, we may use your contact information to send those communications.

You may unsubscribe from marketing emails at any time using the unsubscribe method included in the communication, when available, or by contacting Mortivae.

You may still receive non-promotional communications related to purchases, orders, customer service, security, or other necessary business matters.

5. COOKIES & SIMILAR TECHNOLOGIES

The Mortivae website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

Remember website preferences
Maintain shopping cart functionality
Understand how visitors use the website
Measure website performance
Improve customer experience
Support security and fraud prevention
Measure advertising or marketing effectiveness where applicable

Your browser may allow you to block or delete cookies.

Disabling certain cookies may affect the functionality of the website.

6. ANALYTICS

Mortivae may use third-party analytics services to better understand website traffic and visitor behavior.

These services may collect information such as device type, browser type, pages visited, approximate location derived from an IP address, referring websites, and interaction with the website.

The information may be used to improve website performance, products, services, and marketing.

7. HOW WE MAY SHARE INFORMATION

Mortivae does not sell personal information simply for money.

We may share information with third parties when reasonably necessary to operate the business, including:

Website hosting providers
E-commerce platforms
Payment processors
Shipping and delivery companies
Email or marketing service providers
Website analytics providers
Fraud prevention and security providers
Professional advisers such as accountants, attorneys, or insurers
Government agencies or authorities when required by law

Third parties may process information according to their own terms and privacy policies.

8. LEGAL DISCLOSURES

Mortivae may disclose personal information when we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to a lawful request, court order, subpoena, or legal process
Enforce our policies or agreements
Investigate fraud, security incidents, or illegal activity
Protect Mortivae, our customers, or others from harm
Establish, exercise, or defend legal claims

9. BUSINESS TRANSFERS

If Mortivae is involved in a merger, acquisition, sale, restructuring, financing, or transfer of some or all business assets, customer information may be transferred as part of that transaction where permitted by law.

10. DATA RETENTION

Mortivae may retain personal information for as long as reasonably necessary to:

Complete transactions
Maintain business and tax records
Resolve disputes
Prevent fraud
Enforce agreements
Meet legal or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

11. DATA SECURITY

Mortivae takes reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their own account credentials, devices, and personal information.

12. CHILDREN'S PRIVACY

The Mortivae website and online store are not directed toward children under the age of 13.

Mortivae does not knowingly collect personal information online from children under 13 without appropriate parental consent.

If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete it.

13. THIRD-PARTY LINKS

The Mortivae website may contain links to websites, social media platforms, payment providers, or services operated by third parties.

Mortivae is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

14. SOCIAL MEDIA

If you interact with Mortivae through social media platforms, those platforms may separately collect and process information about your activity.

Information you voluntarily make public on social media may also be visible to others.

Your interaction with social media platforms is governed by the privacy policies and terms of those platforms.

15. YOUR PRIVACY CHOICES

Depending on applicable law and the nature of your relationship with Mortivae, you may be able to:

Update or correct certain personal information
Unsubscribe from promotional emails
Request information about personal information we maintain
Request deletion of certain personal information where legally required
Manage cookies through your browser or available website controls

Certain information may need to be retained for legal, tax, transaction, fraud-prevention, or recordkeeping purposes.

16. DO NOT TRACK SIGNALS

Some web browsers provide “Do Not Track” signals.

Because there is not one universally accepted standard for responding to all such signals, the Mortivae website may not respond to every browser-based Do Not Track request.

Where legally required privacy controls are available, we will respond as required by applicable law.

17. CHANGES TO THIS PRIVACY POLICY

Mortivae may update this Privacy Policy periodically to reflect changes in our website, business practices, services, technology, or legal obligations.

Changes will be posted on this page with an updated “Last Updated” date.

We encourage visitors to review this policy periodically.

18. CONTACT US

If you have questions about this Privacy Policy or how Mortivae handles personal information, please contact us through the contact information or contact form provided on the Mortivae website.